Privacy Policy

Introduction

The Oxchange Ltd (trading as Oxford IQ Preparatory Academy and the Oxford IQ Academy) is committed to safeguarding your privacy. If you have any questions or problems regarding the use of your Personal Data, please contact us at info@oxford-iq.academy and we will gladly assist you.

By using this site or our services, you consent to the Processing of your Personal Data as described in this Privacy Policy.

Definitions

Personal Data — any information relating to an identified or identifiable natural person.

Processing — any operation or set of operations performed on Personal Data or on sets of Personal Data.

Data Subject — a natural person whose Personal Data is being Processed.

Child — a natural person under 16 years of age.

We / Us — The Oxchange Ltd, trading as the Oxford IQ Academy.

Data Protection Principles

We follow the following data protection principles:

Processing is lawful, fair, and transparent. Our Processing activities have lawful grounds. We always consider your rights before Processing Personal Data and will provide you with information regarding Processing upon request.

Processing is limited to the purpose. Our Processing activities fit the purpose for which Personal Data was gathered.

Processing is done with minimal data. We only gather and Process the minimal amount of Personal Data required for any purpose.

Processing is limited with a time period. We will not store your Personal Data for longer than needed.

We will do our best to ensure the accuracy, integrity, and confidentiality of data.

Your Rights as a Data Subject

Right to information — you have the right to know whether your Personal Data is being processed; what data is gathered, from where it is obtained, and why and by whom it is processed.

Right to access — you have the right to access the data collected from or about you, including the right to request and obtain a copy of your Personal Data.

Right to rectification — you have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete.

Right to erasure — in certain circumstances you can request for your Personal Data to be erased from our records.

Right to restrict processing — where certain conditions apply, you have the right to restrict the Processing of your Personal Data.

Right to object to processing — in certain cases you have the right to object to Processing of your Personal Data, for example in the case of direct marketing.

Right to object to automated Processing — you have the right to object to automated Processing, including profiling, and not to be subject to a decision based solely on automated Processing.

Right to data portability — you have the right to obtain your Personal Data in a machine-readable format or, if feasible, as a direct transfer from one Processor to another.

Right to lodge a complaint — if we refuse your request under the Rights of Access, we will provide you with a reason. If you are not satisfied, please contact us. You also have the right to seek the assistance of a supervisory authority.

Right to withdraw consent — you have the right to withdraw any given consent for Processing of your Personal Data at any time.

Data We Gather

Information you have provided us with — this may include your e-mail address, name, billing address, home address, and other information necessary for delivering a product or service or to enhance your customer experience. We save information you provide in order for you to perform activities on the website.

Information automatically collected about you — this includes information automatically stored by cookies and other session tools, such as your IP address and browsing history on our site. This information is used to improve your customer experience. When you use our services or view the contents of our website, your activities may be logged.

Information from our partners — we gather information from trusted partners with confirmation that they have legal grounds to share that information with us.

Publicly available information — we may gather information about you that is publicly available.

How We Use Your Personal Data

We use your Personal Data in order to: provide our service to you (including registering your account, providing products and services you have requested, and communicating with you); enhance your customer experience; and fulfil an obligation under law or contract.

On the grounds of entering into or fulfilling a contract, we Process your Personal Data to identify you, provide a service or product, communicate for sales or invoicing, and fulfil services you have purchased.

On the ground of legitimate interest, we Process your Personal Data to send you personalised offers (from us and/or our carefully selected partners), administer and analyse our client base to improve the quality and availability of our services, and conduct satisfaction questionnaires.

With your consent, we Process your Personal Data to send you newsletters and campaign offers.

We reserve the right to anonymise Personal Data and to use any such anonymised data outside the scope of this Policy. We save billing information and other data gathered about you for as long as needed for accounting purposes or other legal obligations, but not longer than 10 years.

Who Else Can Access Your Personal Data

We do not share your Personal Data with strangers. In some cases, Personal Data about you is provided to our trusted partners in order to make providing the service to you possible or to enhance your customer experience.

Our processing partners include: GoDaddy (website and email marketing), Google Ads, Google Analytics, Google Tag Manager, and WordPress.

Our business partners include: The Oxchange Ltd.

We only work with Processing partners who are able to ensure an adequate level of protection to your Personal Data. We disclose your Personal Data to third parties or public officials only when legally obliged to do so, or if you have consented.

How We Secure Your Data

We do our best to keep your Personal Data safe. We use safe protocols for communication and transferring data (such as HTTPS). We use anonymising and pseudonymising where suitable and monitor our systems for possible vulnerabilities and attacks.

Even though we try our best, we cannot guarantee the security of information. However, we promise to notify suitable authorities of data breaches and will also notify you if there is a threat to your rights or interests.

If you have an account with us, you must keep your username and password secret.

Children

We collect information from children. Any data collected from a person under 16 years of age requires the consent of a person holding parental responsibility.

We use Google Analytics to measure traffic on our website. Google has their own Privacy Policy which you can review at google.com/policies/privacy.

Contact Information

For any privacy-related enquiries, please contact us at: info@oxford-iq.academy

Supervisory Authority: Information Commissioner's Office (ICO) — ico.org.uk

Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time. We also reserve the right to refuse service to any customer who exhibits abusive behaviour.

This policy was last updated in October 2026.